At QUIET, we aim to deliver pieces that reflect quality, comfort, and timeless presence. If you need to return or exchange an item, please review our policy below carefully.
1. ELIGIBILITY
• Returns or exchanges must be requested within 48 hours of receiving your order.
• Items must be unworn, unused, unwashed, and in perfect condition with all original tags and packaging included.
2. NON-RETURNABLE ITEMS
• Limited drops, discounted items, sale items, and out-of-stock pieces are not eligible for return or exchange.
3. REFUNDS
• Refunds are issued for the full item value excluding shipping fees.
• Once the returned item passes inspection, the refund process will begin.
4. HOW TO REQUEST A RETURN OR EXCHANGE
• Contact us through Instagram or email to submit your request.
• Please include your order number along with the item details.
We appreciate your understanding and support of QUIET.